If living in Mexico, Novamar offers coverages to make you feel at home

The AIG Novamar MX HO Policy insures that your property is properly protected in Mexico. We offer protection against damage from fire, lightning, hurricane, tsunami, flood, mudslide, tidal wave, earthquake, third party liability and glass breakage. Our policies meet both US and international standards of quality.

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AIG Novamar MX Home Owner Policy

An orange star The Novamar Advantage

A fully-staffed office in Mexico fluent in English and Spanish available to help you navigate any crisis or accident.

An orange star Top-rated Underwriters

Novamar partners with only top-rated underwriters like Chubb and HDI to best serve our clients.

Higher payout coverages icon Higher Payout Coverages

Mexico’s coastlines are known for natural beauty, and sometimes, natural disaster. Novamar has tailored policies specifically to protect properties in these regions.

Premium liability icon Premium Liability

Get protection for your family, friends, visitors and even pets in you’re home.

Claims assistance icon In-house Claims Assistance

Experienced bilingual claims staff ready to assist you.

Building and contents covered icon Building and Contents Covered

Insure both the property and your other valuables at amounts you determine.

An orange star AIG Claims Service Guarantee

Adjuster assistance in 24 hours or less. Loss payment in 72 hours for claims up to US$2,000. Down payment for 50% of the claim in 72 hours.

An Legal Assistance

Billingual legal assistance available 24/7.

Top-Rated Underwriters

POLICY BENEFITS

Building damage and Content replacement
Building value and sum insured selected by the insured:
  • Hydro meteorological coverage included.
  • Hurricane coverage for beach front locations included.
  • Earthquake and volcanic eruption coverage included.
  • Betterments and Improvements investment covered, special for condos.
  • Solar panels included in the building section.
  • Outdoor construction and underground equipment included.
  • Debris removal included.
  • Remodeling added value for building included.
  • Additional new acquisitions for contents included.
  • Golf carts covered as a household good including third-party liability coverage.
  • Loss of rents included.
  • Extra living expenses included.
  • Inflation endorsement to protect against racing cost. It is granted under the general conditions of the product Hogar Flex.
Liability
  • Family liability in and out of the House.
  • Landlord liability.
  • Tenants liability.
  • Sports liability as an amateur.
  • Bicycles, roller blades, kayaks and motor-less vehicles liability.
  • Pet liability.
  • Domestic employees medical expenses included.
  • Legal defense expenses included.
  • Automatic third property damage payment without legal process up to US$200. It is granted under the general conditions of the product Hogar Flex.
Robbery
  • Household goods, Jewelry, art, and difficult to replace objects (Coverage with specified sub-limits per item).
  • Robbery outside of the house.
  • Money and securities covered in and out of the house.
Glass Breakage
  • Glass breakage, inside and outside - all risk coverage.
Electronic & appliances
  • TVs, computers, refrigerators, dishwashers, microwaves, electric ovens, washers, dryers, sound equipment, etc..
Machinery Breakdown
  • Pumps, engines, pool equipment, transformers, elevators, heaters, boilers, etc.
Premium Coverage & Benefits
  • Car keys or house keys, lost or damaged: replacement expenses.
  • Locksmith, plumber, electrical, glass breakage assistance services.
  • Repair expenses to stop further damages.
  • Removal expenses to stop further damages.
  • Additional repair expenses required by authorities.
  • Policyholder life insurance due to an accident.
  • Dental services.
  • Optical services.
  • Pet medical assistance.
  • Ambulance services.
  • Additional living expenses due to a catastrophic event.
  • Loss of official documents; replacement expenses.
  • Fraudulent charges to credit or debit card.
  • Expenses for loss of identity.

Homeowners Insurance FAQ’s

You, your family and those people who permanently inhabit the house as well as its assets.
Through photographs, and marks of dust or humidity left by the devices on the walls including remains, you can also present the invoices or controls of your devices as proof of your devices.
The most important documents that the adjuster will require are: the technical report informing the cause and origin of the damage; this is normally provided by the same contractor that will do the reconstruction or repair, and the repair estimate. Also, it is very important that you take pictures and video if possible, after the loss. If you need to move items to protect your properties, do it. Take pictures before and after moving the items.
If you rent your property and a covered property loss causes your renters to move out, this is considered a consequential loss. The income loss is covered under the coverage "Loss of Rent". To file the claim, you must submit a copy of the lease agreement and the invoices of the previous or future month's paid rent.
When you have damages in your house, there are consequential losses. One of them is that you may be asked to leave your property for a certain time. This coverage will pay for the expenses of moving and transporting your goods as well as the rent of a temporary home. This coverage has a deductible-normally of 5 to 7 days and a maximum period of coverage of 6 months.
We suggest that you make a detailed inventory to be indemnified in case of a claim. Be sure to include the replacement value of each item. You must provide proof of preexistence of the item prior to claiming the loss to the insurance company. The invoices or "facturas" are one option. As it is unlikely for anyone to have kept their facturas we strongly recommend you make a video and take pictures of your contents along with the latest newspaper that shows the day's date. Send the file to your agent and keep one for yourself. The total sum of your personal property is the Sum Insured for your Contents section of the policy.
Yes, if you live in an earthquake zone, such as the Baja peninsula, pacific coast from Nayarit to Chiapas, the whole state of Michoacán, Guerrero and Oaxaca, and Mexico City and anyone who lives near a volcano. Check the information in the previous question and call your agent to confirm.
For cost purposes of this coverage the Mexican Republic is split into the following zones: Alfa 1 Península de Yucatán (Yucatán, Quintana Roo and Campeche - 2% deductible), Alfa 1 Pacífico Sur (Baja California Sur, Sinaloa, Nayarit, Jalisco, Colima, Michoacán, Guerrero, Oaxaca and Chiapas - 2% deductible), Alfa 1 Golfo de México (Tamaulipas, Veracruz and Tabasco - 2% deductible), Alfa 1 Mainland of Mexico (Nuevo León, San Luís Potosí and Hidalgo - 2% deductible), Alfa 2 (Mainland states areas away from water - 1% deductible), Alfa 3 (Mainland states areas further to the water - 1% deductible). Normally the insurance companies apply 10% Coinsurance. Outdoor Construction has a deductible of 15% and Coinsurance of 20%.
This coverage was created in 2002 by the Mexican authorities after a deep analysis regarding the catastrophic damages caused by water, wind, earthquakes and volcanic eruptions. Coverage includes: Mud/Avalanches (caused by floods or rains), Hail (frozen precipitation in ice grain form), Frost (damage from unexpected reduction of temperature to freezing point), Hurricane (wind speed of 118 km/h or greater), Flood (accidental temporary covering of ground by water), Flood by Rain (accidental temporary covering by rainwater from extraordinary rains), Swell (sea level elevation due to meteorological disturbance), Ocean Surge (violent agitation of sea waters from underwater shock), Snow Fall (crystalized precipitation), and Stormy Winds (winds of at least 50 kilometers per hour).
Lack of maintenance, gradual deterioration, negligence, fraud, profit or betterments after the loss, and expenses not related to the damage.
Neither the insurance company or your insurance agent legally authorized to establish the values of your property in Mexico. It is the insured's responsibility to provide this information.
No, these vehicles must be insured with a specific Mexican motorhome auto policy.
No, the same standard homeowner's policy is adapted for renter's needs.
Just one policy that covers stand-alone houses, renters, condominiums and townhouses.
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